Shipping Information

Order Processing Times

Orders are processed on business days and handed over to the courier within one business day of payment confirmation.

Once the order has been shipped, the customer will receive a communication with the tracking number to monitor the delivery.

Shipping Costs and Times

Italy

We offer free express shipping throughout the national territory.

Cost: Free
Estimated delivery times: 24/48 working hours

European Union

We ship to all European Union countries via selected express couriers.

Fixed cost: €30.00
Estimated delivery times: 48/72 working hours

Rest of the World

We offer international shipping to major non-EU countries.

Fixed cost: €50.00
Estimated delivery times: 3 to 7 working days

Couriers Used

Shipments are entrusted to major national and international couriers, including:

DHL
UPS
FedEx
GLS
Poste Italiane

The courier is selected based on the destination and the logistical needs of the order.

Customs Duties and Import Taxes

For shipments to countries outside the European Union, any customs duties, import taxes, or other charges required by local authorities are the responsibility of the customer.

These costs are not included in the price of the products or shipping costs and must be paid directly to the competent authorities or the courier responsible for delivery.

Non-delivery or Incorrect Address

It is the customer's responsibility to provide complete and correct shipping information. In case of an incorrect or incomplete address resulting in additional storage, return, or re-shipping costs, these costs may be charged to the customer.